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zatersio
Workflow Automation

Automate the Work That
Slows You Down

We build end-to-end workflow automation for Australian small and medium businesses, so you stop wasting hours on quoting, invoicing, data entry, and follow-ups every single week.

Fixed price agreed in writing before we build. You own the IP.

Our Automation Services

From simple workflows to complex system integrations and AI agents, we build automation that actually works for your business, for Australian and global clients alike.

Workflow automation and AI agents overlap. Book a free discovery call and we'll scope the right mix for you.

What is workflow automation?

Workflow automation is software that runs a repetitive, rule-based business process for you, automatically and without manual steps. It connects the apps you already use, like your CRM, accounting, and email, then moves data and triggers actions when a condition is met, such as a new enquiry or a completed job. The result is that routine admin like quoting, invoicing, and follow-ups happens on its own, freeing your team to do work that needs a human.

Workflow automation vs an AI agent vs a chatbot

Workflow automation

Runs a fixed set of rules you define. Same input, same output, every time.

Best for

Quoting, invoicing, syncing data, scheduled reports.

AI agent

Makes decisions and chooses the next step on its own to reach a goal you set.

Best for

Triaging enquiries, drafting replies, multi-step tasks that vary.

Chatbot

Answers questions in a conversation. It talks; it does not run your back-office processes.

Best for

Customer Q&A and first-line support on your website.

Set-and-Forget Workflows

We automate the repetitive stuff: quoting, invoicing, follow-ups, scheduling, and reporting. Once set up, these workflows run on their own and start saving you hours from week one, with no more manual admin.

What this looks like

  • Auto-generate quotes from enquiry forms
  • Send invoices after job completion
  • Follow up on unpaid invoices
  • Schedule appointments from email requests
  • Generate weekly reports automatically

Connect Your Tools & Sync Your Data

Stop copying data between spreadsheets and apps. We connect your existing tools and sync your CRM, accounting, project management, and communication systems so data flows automatically and stays in one place.

What this looks like

  • Xero ↔ CRM sync
  • Shopify → inventory management
  • Email → CRM lead capture
  • Google Sheets → reporting dashboards
  • Form submissions → project management

AI Trained On Your Business

Not generic ChatGPT. AI trained on your business data that answers questions, generates insights, and helps your team make faster decisions.

Need autonomous decision-making? See our AI agents

What this looks like

  • Ask questions about your sales data
  • Generate customer insights from CRM
  • Identify trends in support tickets
  • Predict inventory needs
  • Analyse job profitability

Deployed In Your Environment

For businesses that need full data control, run everything on your own servers or on Australian-resident cloud (AWS Sydney). Your choice. Your agents, workflows, and data pipelines stay where you put them, your data is never used to train third-party models, and you own the whole stack (on DivertPro builds, your data stays on Australian-hosted infrastructure or your own servers).

What this looks like

  • Privacy Act 1988 & Australian Privacy Principles
  • Health records kept on Australian-resident infrastructure
  • Data residency for government & financial services
  • On-premise or AWS Sydney deployment
  • Never used to train third-party models

Workflow automation FAQ

We Integrate With Your Tools

Whatever software you're using, we can connect it. Here are some of the platforms we work with regularly.

XeroMYOBGoogle WorkspaceMicrosoft 365ShopifyHubSpotAirtableSlackTrelloAsanaZapierMakeMonday.comQuickBooksSalesforceNotionClickUpMailchimp

Why We Beat Generic Automation Agencies

Most AU automation shops bill by the hour through offshore teams and pad timelines. Here's what's different.

Fixed Price, Final Scope

$2K-$15K AUD locked in writing after the free discovery call. No hourly billing, no scope creep.

Engineer-led Builds

The engineers scoping your project write the code. No account managers, no handoffs.

2-4 Week Delivery

Most projects are live within a month. We don't pad timelines to bill more hours.

On-Premise Option

For sensitive workloads we deploy into your own infrastructure. Most automation shops only know Zapier.

Transparent Pricing

Most projects land between $2,000-$15,000 AUD. Simple workflow automations are on the lower end. Complex AI agent builds are on the higher end. We give you an exact scope and price after a free discovery call.

Lakitha 'Lucky' Sahan, founder and lead engineer of Zatersio

Lakitha “Lucky” Sahan

Founder & Lead Engineer — leads the Zatersio engineering team

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