Automate the Work That
Slows You Down
We build end-to-end workflow automation for Australian small and medium businesses, so you stop wasting hours on quoting, invoicing, data entry, and follow-ups every single week.
Fixed price agreed in writing before we build. You own the IP.
Our Automation Services
From simple workflows to complex system integrations and AI agents, we build automation that actually works for your business, for Australian and global clients alike.
Workflow automation and AI agents overlap. Book a free discovery call and we'll scope the right mix for you.
What is workflow automation?
Workflow automation is software that runs a repetitive, rule-based business process for you, automatically and without manual steps. It connects the apps you already use, like your CRM, accounting, and email, then moves data and triggers actions when a condition is met, such as a new enquiry or a completed job. The result is that routine admin like quoting, invoicing, and follow-ups happens on its own, freeing your team to do work that needs a human.
Workflow automation vs an AI agent vs a chatbot
Workflow automation
Runs a fixed set of rules you define. Same input, same output, every time.
Best for
Quoting, invoicing, syncing data, scheduled reports.
Makes decisions and chooses the next step on its own to reach a goal you set.
Best for
Triaging enquiries, drafting replies, multi-step tasks that vary.
Chatbot
Answers questions in a conversation. It talks; it does not run your back-office processes.
Best for
Customer Q&A and first-line support on your website.
Set-and-Forget Workflows
We automate the repetitive stuff: quoting, invoicing, follow-ups, scheduling, and reporting. Once set up, these workflows run on their own and start saving you hours from week one, with no more manual admin.
What this looks like
- Auto-generate quotes from enquiry forms
- Send invoices after job completion
- Follow up on unpaid invoices
- Schedule appointments from email requests
- Generate weekly reports automatically
Connect Your Tools & Sync Your Data
Stop copying data between spreadsheets and apps. We connect your existing tools and sync your CRM, accounting, project management, and communication systems so data flows automatically and stays in one place.
What this looks like
- Xero ↔ CRM sync
- Shopify → inventory management
- Email → CRM lead capture
- Google Sheets → reporting dashboards
- Form submissions → project management
AI Trained On Your Business
Not generic ChatGPT. AI trained on your business data that answers questions, generates insights, and helps your team make faster decisions.
Need autonomous decision-making? See our AI agentsWhat this looks like
- Ask questions about your sales data
- Generate customer insights from CRM
- Identify trends in support tickets
- Predict inventory needs
- Analyse job profitability
Deployed In Your Environment
For businesses that need full data control, run everything on your own servers or on Australian-resident cloud (AWS Sydney). Your choice. Your agents, workflows, and data pipelines stay where you put them, your data is never used to train third-party models, and you own the whole stack (on DivertPro builds, your data stays on Australian-hosted infrastructure or your own servers).
What this looks like
- Privacy Act 1988 & Australian Privacy Principles
- Health records kept on Australian-resident infrastructure
- Data residency for government & financial services
- On-premise or AWS Sydney deployment
- Never used to train third-party models
Workflow automation FAQ
Most projects land between $2,000 and $15,000 AUD (inc GST). Simple single-process automations sit at the lower end; multi-system builds and AI agents sit higher. We give you an exact scope and fixed price after a free discovery call, so there are no open-ended hourly bills. Builds ship on DivertPro where it fits, or your existing stack where it doesn't. Same fixed price either way.
We connect the tools Australian SMBs already run, including Xero, MYOB, Shopify, HubSpot, Google Workspace, Microsoft 365, Slack, Airtable, and hundreds more on DivertPro, our in-house automation platform, or the tools you already run: Zapier, Make, n8n. If a tool has an API or a supported integration, we can almost always automate it.
A single workflow is typically live within one to two weeks of the discovery call. Larger builds that span several systems usually run two to six weeks. We scope the timeline before we start so you know exactly what to expect.
Any repetitive, rule-based task is a candidate: generating quotes from enquiries, sending and chasing invoices, capturing leads into your CRM, scheduling appointments, syncing data between apps, and producing reports. If a person follows the same steps each time, we can usually automate it.
Yes. We deploy on-premise or on Australian-resident cloud (AWS Sydney), aligned with the Privacy Act 1988 and the Australian Privacy Principles. You own the whole stack, and your data is never used to train third-party models.
We Integrate With Your Tools
Whatever software you're using, we can connect it. Here are some of the platforms we work with regularly.
Why We Beat Generic Automation Agencies
Most AU automation shops bill by the hour through offshore teams and pad timelines. Here's what's different.
Fixed Price, Final Scope
$2K-$15K AUD locked in writing after the free discovery call. No hourly billing, no scope creep.
Engineer-led Builds
The engineers scoping your project write the code. No account managers, no handoffs.
2-4 Week Delivery
Most projects are live within a month. We don't pad timelines to bill more hours.
On-Premise Option
For sensitive workloads we deploy into your own infrastructure. Most automation shops only know Zapier.
Transparent Pricing
Most projects land between $2,000-$15,000 AUD. Simple workflow automations are on the lower end. Complex AI agent builds are on the higher end. We give you an exact scope and price after a free discovery call.
