Areas we serve
We are based in Melbourne and work with businesses anywhere in Australia. Most delivery is remote because most work does not need anyone in the room — but we do travel on site when a build calls for it. Here is exactly what that means in practice.
How remote delivery actually works
The honest version, because "we serve your city" means nothing on its own.
Discovery runs over video
A 30-minute call where we map the admin actually costing you time. Screen sharing beats a site visit for this: we watch the real workflow in your real systems rather than hearing it described in a meeting room.
You talk to the engineers building it
There is no account manager relaying messages between you and a delivery team. The people on the call are the people writing the code, which is why changes land in days rather than through a ticket queue.
Same time zone, same privacy law
We are in Australia, working Australian hours, under the Privacy Act. When something needs attention at 9am your time, someone is awake and accountable for it.
Your data stays in Australia
Builds run on AWS Sydney or on your own servers, and we do not train third-party models on your data. Where your engineers sit has no bearing on where your client records live.
Handover is documented, not verbal
You get the code, the architecture notes and a walkthrough recording. Remote delivery forces the documentation that on-site work often skips.
On site when it is actually needed
Most work does not need anyone in the room, so remote is the default. But when a build genuinely calls for being on site — walking a workshop floor, sitting with the team during handover — we travel. Ask during discovery and we will tell you honestly whether it is worth it.
Around the country
Delivered from Melbourne, remotely by default and on site when a build needs it. The work differs by city mostly in which industries turn up, not in how it is delivered.
Sydney
Professional services and brokerages make up most of our NSW work: advice practices, mortgage and insurance brokers, and recruitment desks. Sydney rates make an admin hire expensive, which is usually what starts the conversation.
Brisbane
South-East Queensland is building toward 2032 and the work arrives faster than back-office processes keep up. Trades, workshops and property teams here tend to want volume capacity without another admin hire. We know simPRO, ServiceM8, AroFlo and PropertyMe well.
Perth
The two-hour time difference matters less than people expect, because agents run without anyone watching them. WA work skews toward trades, workshops and clinics, with data sovereignty coming up more often than it does on the east coast.
Adelaide
Smaller operators, tighter budgets, and a strong preference for something that works over something impressive. Most Adelaide builds are single-workflow automations that ship in about two weeks.
Not in one of these cities?
We work with businesses anywhere in Australia, regional towns included, and with clients overseas. Being far from Melbourne does not change what we can build, and Australian data sovereignty applies wherever you are.
Questions about working with us remotely
Only in Melbourne, at 1 Redwood Dr, Notting Hill VIC 3168. We would rather say that plainly than list serviced offices we do not work from. Everywhere else is delivered remotely by default, and we travel on site when a build genuinely needs it.
No. Most projects ship in two to four weeks from kickoff regardless of where you are, and pricing is by scope, not by distance. Most automation and agent projects land between $2,000 and $15,000 AUD.
On AWS Sydney or on your own servers, depending on what the build needs and what your obligations are. Your data is not used to train third-party models. This is unchanged by the fact that our engineers are in Melbourne.
In or near Melbourne, easily. Elsewhere in Australia we can travel when there is a real reason to — an on-site walkthrough of a workshop or clinic, or being in the room for handover. For most projects video is genuinely better, because screen sharing during discovery shows us the real systems being used rather than a description of them in a meeting room.
Yes. Regional Australia is no different for us than a capital city, because none of the delivery depends on being nearby. We also work with clients overseas.
Book a discovery call
30 minutes over video. We map the admin costing your team time and tell you what an agent would clear off their plate.
Book a discovery call