Insurance Brokers
Hard market, harder admin. Zatersio runs the renewal cadence and drafts CoCs while your brokers stay billable.
An AI Renewal Engine runs the 90/60/30/14-day cadence over voice, SMS and email, books the 15-minute broker call, and pre-fills your AMS. The bundled Certificate-of-Currency Bot self-serves a CoC in under 60 seconds. The new 28-day Code contact baked in.
Keeps the tools you already run
- WinBEAT NEXT
- Ebix CBS
- INSIGHT
- Sunrise Exchange
Watch the Renewal Engine self-serve a certificate of currency
books into WinBEATInbound SMS
Hi, our head-contractor needs a certificate of currency for the Docklands site by today. Can you send it through?
CoC Bot verifies
Found your public liability and contract works policies in WinBEAT. Confirming the insured entity and the head-contractor as interested party.
Drafts and books
Certificate drafted on your broker template in under 60 seconds and a 15-minute renewal review booked for the 60-day touchpoint.
Logged + sent
CoC emailed to the head-contractor. Output logged with the approving broker and timestamp for the Code record.
Why now
cumulative premium increases over seven years of a hard market
Zatersio Insurance Brokers Blueprint · May 2026
pre-renewal client contact now required under the NIBA Broker Code review (record-keeping elevated to a Code obligation)
NIBA Broker Code review (Jan 2026) / Zatersio Insurance Brokers Blueprint · Jan 2026
of brokers expect AI to have significant impact, but only 61% feel prepared
Insurance Business AU / Zatersio Insurance Brokers Blueprint · May 2026
commercial property rates as the market softens (cyber -10%); service speed and retention are the new differentiators
Zatersio Insurance Brokers Blueprint · H1 2026
Where the money leaks today
The admin that quietly costs you jobs
Renewal-time chasing
60-day, 30-day and 14-day follow-ups for updated turnover, asset schedules and claims history.
Certificate-of-currency requests
Landlords, principals and head-contractors wanting it today, pulling a broker off renewal work.
Claim status updates
'Where's my claim?' Three calls to the underwriter for one update.
Policy comparison spreadsheets
Distilling an 80-page PDS into a client-friendly cover comparison.
SoA / RoA drafting
Compiling Statements and Records of Advice under DDO obligations.
Premium funding admin
IQumulate, Hunter and Arteva forms, ID checks and signatures.
New-business intake
Re-keying ABN, occupancy and turnover from a referral form into WinBEAT.
~$54k-$86k/year
Retention drift from missed/late renewal contact under the new Code, 4-broker firm / Zatersio Insurance Brokers Blueprint · May 2026
The solution stack
One core agent, four compounding add-ons
Renewal Engine + Certificate-of-Currency Bot
Runs a 90/60/30/14-day automated renewal cadence: AI voice plus SMS plus email chasing clients for updated info, books a 15-minute broker call, and pre-fills WinBEAT NEXT, CBS or INSIGHT. The new 28-day Code-compliant contact is baked in. Bundled CoC Bot: a client, landlord or head-contractor self-serves a certificate of currency via portal or SMS; the AI pulls from WinBEAT, applies your broker template, and emails it in under 60 seconds.
Every output is logged with the broker who approved it and a timestamp, strengthening the new Code record-keeping obligation. Up to 4 brokers included on the Core retainer.
Claims Concierge
Daily AI underwriter follow-up plus client status SMS. Brokers stop being the relay; clients feel chased.
AI SoA / RoA Drafter
AI assembles a compliant SoA or RoA from the fact-find plus chosen quote; the broker reviews and signs. DDO-aligned.
New-Business Intake Agent
Referral lead lands, AI voice qualifies, schedules the broker call, and pre-loads the risk profile into WinBEAT or CBS.
Policy Comparison Drafter
AI distills competing PDS documents into a client-friendly cover comparison your broker can sign and send.
Investment
Setup and monthly, per component
| Component | Setup | Monthly |
|---|---|---|
| Renewal Engine + Certificate-of-Currency Bot1 | $1,500 | $1,500 / mo |
| + Claims Concierge2 | $1,500 | + $750 / mo |
| + AI SoA / RoA Drafter3 | $2,000 | + $900 / mo |
| + New-Business Intake Agent4 | $1,500 | + $750 / mo |
| + Policy Comparison Drafter5 | $1,000 | + $500 / mo |
A 4-broker firm at $1,500/mo pays ~$375/broker, competitive on a per-seat basis and the only fixed-fee option in the market. Start with Core (Renewal Engine + CoC Bot is the immediate Code-compliance win), then add Claims Concierge, which touches the moment that defines client loyalty.
1 Up to 4 brokers. + $300/mo per additional seat above 4.
2 Daily UW chase plus client SMS.
3 DDO-aligned, broker-reviewed.
4 Referral to qualified to broker call.
5 PDS to client-friendly comparison.
ROI snapshot
What recovery looks like
Estimate your recovery
- Monthly upside
- $3,291
- Full-stack cost
- $4,400/mo
- Net per month
- -$1,109
Indicative only, based on your inputs and the per-component monthly pricing in the table above. Assumes ~4.33 weeks per month.
How we work together
From first call to live in six weeks
Week 1
Discovery
Two 60-minute working sessions with the principal and one operator. We map your current process end-to-end, audit your existing software, and lock the scope for setup.
Weeks 2-4
Build
Zatersio builds, tests and integrates the agreed automations against your existing tools. You see weekly progress demos.
Week 5
Pilot
Live with one broker. We measure activity, accuracy and any edge cases, and tune in flight.
Week 6 onward
Retainer
Roll out to the full team. The monthly retainer kicks in, we own uptime, monitoring, prompt tuning, and improvements as your business evolves.
Day-60 guarantee
If Core doesn't show measurable improvement in 28-day pre-renewal contact rate by day 60, we waive the month-3 retainer.
Compliance and data residency
Built to keep your data onshore and yours
On your own servers
Run the full stack on-premise, inside your own network. Nothing leaves your building.
Australian-resident cloud
Or host on Australian-resident cloud (AWS Sydney). Your data stays onshore.
Either way, your data is never used to train third-party models.
Regulatory coverage
- Privacy Act 1988
- NIBA Code of Practice and DDO (Design and Distribution Obligations)
What we guarantee on data
- Every AI output is logged with the broker who approved it and a timestamp, strengthening the new Code record-keeping obligation.
- Your client and policy data stays in Australian-resident infrastructure (AWS Sydney by default), or run it on your own servers. Your choice.
- Your data is never used to train third-party models.
- Integrates with WinBEAT NEXT, Ebix CBS, INSIGHT and Sunrise Exchange via API.
- Compliance with the Privacy Act 1988, NIBA Code of Practice and DDO is baked in.
Integrate, never replace
We sit on top of the tools you already run
WinBEAT NEXT, Ebix CBS, INSIGHT and Sunrise Exchange store your data and pipe quotes. They don't run the renewal cadence, draft a CoC in 60 seconds, chase underwriters for claim status, or write a compliant SoA. We integrate with all four via their APIs and automate the actions around them, never replacing the AMS your brokers already know.
- WinBEAT NEXT
- INSIGHT
- Sunrise Exchange
See what Zatersio recovers for your insurance brokers business
Book a 30-minute scoping call. We map your current process, audit your existing software, and show you exactly where the money is leaking.
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