Independent Dental Practices
Stop sending after-hours toothaches to your competitor. Recalls, no-shows and urgent calls, answered 24/7 by your own AI voice team.
A front desk voice agent for independent Australian dental practices.
Price your build pre-filled for you
Watch it work
Watch the front desk agent take an after-hours call
Booked into Dental4WindowsAfter-hours call
I've got a really bad toothache that started tonight, the whole side of my jaw is throbbing. Can someone see me?
Routes the urgent call
I'm sorry, that sounds painful. I've flagged it to the practice team straight away and I'm holding the first appointment tomorrow. Which health fund are you with, so I can capture your HICAPS details?
Books in D4W
Booked you for 8:40am tomorrow with Dr Lee and captured your Bupa fund and Medicare details.
SMS confirmation
Confirmed by SMS with the address and your estimated gap fee for the exam.
Illustrative example. Names and details are fictional.
Connected to your tools
- EXACT
- Core Practice
It books in D4W, Praktika or EXACT, routes urgent calls to staff immediately, captures HICAPS and Medicare details, and works the lapsed-recall list with two-way SMS and voice.
Why now
$52k
per year a 2-chair practice leaks: 10 missed calls/week at 20% conversion x $500 average new-patient value
Modelled by Zatersio · May 2026
The admin that quietly costs you jobs
Recall lists rot
Six-month hygiene and check-up recalls get SMS blasts but no human follow-up, so the lists rot.
Treatment plans unbooked
Crowns, implants and ortho presented but unbooked, sitting in limbo for months.
Health fund queries
"How much will Bupa cover for an 011 + 012?" eats 5-10 minutes per call.
No-shows and late cancels
Empty chairs, and a 24-hour policy that's rarely enforced.
After-hours emergency calls
Toothache calls go to voicemail and book with the next available competitor.
Manual gap quoting and CDBS checks
HICAPS gap quoting and CDBS eligibility checks done by hand at the desk.
Paper new-patient intake
Intake forms on paper or PDF, then re-keyed by the receptionist into D4W.
One core agent, four compounding add-ons
Core
Front Desk Voice Agent + Hygiene Recall
A 24/7 AI receptionist answering missed, after-hours and overflow calls in a natural Australian voice. Books straight into D4W, Praktika, EXACT or Core Practice, routes urgent calls to staff immediately, captures HICAPS fund and Medicare details, and SMS-confirms appointments. Bundled with the Hygiene Recall Reactivator, which works the lapsed-6-month list with two-way SMS and outbound voice.
The two highest-pain workflows in one Core: answer every overflow call, and keep the recall list from rotting.
Priced asAI receptionist + Reminders and client comms, $1,500 setup + $499/month
Modelled value, not our price
Recovers 8-15 hours/week of front-desk capacity. Typically 3-6 reactivated hygiene patients/week plus 2-4 recovered urgent bookings.
Treatment Plan Chaser
Pulls unscheduled treatment from D4W/Praktika/EXACT and sequences SMS, email and voice over 30/60/90 days with a gap-fee quote, then books the consult.
Priced asReminders and client comms, $1,500 setup + $499/month
Modelled value, not our price
Reactivates 1-3 paused crowns/implants per month, typically $1,800+ each.
HICAPS & Fund Quote Bot
An instant gap-quote engine ("Bupa Top Extras, items 011+012+114 = $X out of pocket") embedded on your website and answered by the voice agent.
Priced asWorkflow automation, $1,500 setup + $499/month
Modelled value, not our price
Removes 5-10 minutes per fund query and speeds new-patient conversion.
CDBS / NDIS / Intake Automation
Pre-visit digital forms, CDBS eligibility check via Medicare, an NDIS plan-managed invoicing pack, and an auto-push to the PMS.
Priced asWorkflow automation, $1,500 setup + $499/month
Modelled value, not our price
Cuts intake admin per new patient from 20 minutes to 2 minutes, with a tighter record of every form.
Treatment Plan Photo + Education SMS
After every check-up the AI generates a plain-English SMS summary of recommended work with photos and a gap quote, for the dentist to approve before it is sent.
Priced asReminders and client comms, $1,500 setup + $499/month
Modelled value, not our price
Every patient leaves with a plain-English record of what was recommended and what it costs, so fewer plans stall.
Ads and follow-up that run themselves
Campaigns launched and tested by agents
Meta and Google campaigns set up, launched and creative-tested by agents, and watched by people.
Budgets paced, with your approval
Spend is paced against the budget you set. Any change to spend waits for your approval.
Weekly reports, sent
What ran, what it cost and what came in, in your inbox every week.
Leads from ads, answered and booked
Every enquiry an ad brings in is answered and booked by the same agents that work your phone and inbox.
- Book a 30-minute call about your ads
Results from campaigns we run on Zatersio.si
Stradbroke Dental
Dental, Kew
Search, Google Business Profile and Google Ads
+79%
visits from Google search
97
local search phrases on page one, up from 16
+57%
website clicks from the Google profile, calls from it up 50%
Australian visitors, Jul to mid Oct 2026 vs the 15 weeks before. Source: Google Analytics, Search Console, Business Profile, Google Ads.
Typical first build
AI receptionist and hygiene recall
- AI receptionistAnswers calls 24/7 by voice and SMS, qualifies the caller and books into your calendar.
- Reminders and client commsRenewals, recalls, review requests and no-show recovery.
- Setup, one-off
- $1,500
- Platform, 1 seat
- $499 / month
Pre-filled with this build. Up to 3 capabilities are in the setup; each one after that adds $750. 12-month minimum, then 14 days' notice to cancel.
Monthly
Price inc. GST
Zatersio.si platform
We host your agents on AWS Sydney, monitor them, fix them and ship platform updates. One user seat included. 12-month minimum, then 14 days' notice to cancel. Usage at cost, itemised on your invoice: call minutes, SMS and AI model tokens.
$499 / month
Zatersio.si platform, self-hosted
The same platform on your own servers or AWS account. You pay your own hosting; we ship updates. One user seat included. The Zatersio.si source code is not handed over.
$349 / month
Extra user seat
Each extra person who signs in to review, approve or manage your agents.
$149 / month
Marketing plan
Meta and Google ads run by agents: creative testing, launches, budget pacing, weekly reports. You approve spend changes. A brand-new, optimised website, built free. Website hosting. Up to 5 website content changes a month. Ad spend, paid directly to Google and Meta. 12-month minimum, then 14 days' notice to cancel. No setup fee.
from$1,500 / month
What's included
- A fixed price in writing, AUD inc. GST
- Setup for up to 3 capabilities
- Hosting on AWS Sydney, monitoring, fixes and platform updates
- 1 user seat
- Live within 2 weeks of scope sign-off and system access, or you pay nothing for the setup
- Your data, and the code we write for custom builds and websites (GitHub repo)
What costs extra
- Usage at cost, itemised on your invoice: call minutes, SMS and AI model tokens.
- Extra user seats, $149 a month each
- Each capability after the first 3, $750 setup
- Your existing software licences
- Marketing plan from $1,500 a month ($950 for mechanical workshops), 12-month minimum, no setup fee
- Ad spend, paid directly to Google and Meta
- Work outside the signed scope, quoted in writing first
Start with Core, then add the Treatment Plan Chaser to work the unbooked-crown list; the HICAPS Quote Bot follows for new-patient conversion. Every price is AUD inc. GST, fixed in writing before we start. Setup is paid 50% at sign-off and 50% at go-live; the platform subscription has a 12-month minimum. You own your data.
What it could be worth to you
- One reactivated crown ($1,800) per month
- $21,600 a year in treatment already planned
- One extra hygiene/check-up per week ($150 x 50)
- $7,500 a year
- Recovering 25% of a 2-chair practice's missed-call leak
- ~$13,000 a year
Estimate what it could save you
- Modelled saving, not our price
- $2,598 saved a month
- Our price: typical first build
- $1,500 one-off
- Pays for itself in
- 4 weeks
Modelled from your inputs. The price used is the typical first build above (AI receptionist and hygiene recall), $1,500 setup AUD inc. GST, and the saving is counted after the $499 a month platform subscription. Usage at cost, itemised on your invoice is not included. Assumes about 4.33 weeks a month.
Price your build to see your own setup and monthly price.
Live within 2 weeks of kickoff, or it's free.
Before kickoff
Discovery
Two 60-minute sessions with the practice principal and your practice manager. We map your front-desk flow, recall and treatment-plan chase points, and check how Dental4Windows, Praktika, EXACT or Core Practice holds appointments and recalls before we lock scope.
Weeks 1-2
Build
We train the agent on your appointment types and which calls go straight to staff, wire two-way recall and HICAPS capture, and connect it to your practice-management calendar so bookings and recalls write back cleanly. You hear test calls each week.
Go-live
Pilot
Live on overflow and after-hours calls. We check the agent books the right appointment type, routes every urgent call to staff, and fills cancelled chairs without double-booking, then tune in flight.
After go-live
Run it, or hand it over
Roll out across the practice. Run it yourself, or we host it on AWS Sydney, watch the recall and booking numbers, fix anything we built and add the next automation when you're ready.
Built to keep your data onshore and yours
On your own servers
Run the full stack on-premise, inside your own network. Nothing leaves your building.
Australian-resident cloud
Or host on Australian-resident cloud (AWS Sydney). Your data stays onshore.
Either way, your data is never used to train third-party models.
Regulations this is designed around
- Privacy Act 1988
- AHPRA
- APP 11
What we guarantee on data
- Run it on your own servers, or on Australian-resident cloud (AWS Sydney by default). Your choice.
- Your patient and HICAPS data is never used to train third-party models.
- Designed to support AHPRA advertising guidelines: no brand claims, no before/after assertions, no promotion of cosmetic outcomes. You approve every script before go-live.
- Voice recordings are stored only as needed for QA. Designed to support Privacy Act 1988 and APP 11 obligations.
We sit on top of the tools you already run
- Dental4Windows
- EXACT
- Core Practice
Questions, answered
See what Zatersio recovers for your dental business
30-minute call with Lucky, our lead engineer. You leave with a ranked list of what to automate in your business and a fixed-price estimate within 48 hours. No obligation.
